Check the exact model
Open your device information and note the full model or model number. Regional versions of a device can have different eSIM support.
Before you buy
Make sure your device is ready.
Compatibility depends on the exact device model, its region and its network lock status. Use these checks before purchasing an eSIM.
Confirm eSIM support
Look for an Add eSIM option in mobile or cellular settings. Confirm the feature with the manufacturer for your exact model.
Check the network lock
Ask your network provider if your device is unlocked for use with another mobile service.
A quick check is a starting point.
Seeing an eSIM setting is useful, but it does not confirm every plan or network requirement. Read the selected plan details as well.
You will need an internet connection to download the eSIM profile. Keep your installation instructions available during setup.
Still unsure?
Send your device manufacturer, full model number and purchase region to OnePaddy. Do not include your account password, payment card information or an eSIM QR code in a general enquiry.
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